Privacy Policy

Privacy Policy

The Australian Cervical Cancer Foundation is committed to respecting and safeguarding your privacy.

The Australian Cervical Cancer Foundation (ACCF) is a charitable organisation which aims to reduce female mortality from cervical cancer everywhere. Australian Cervical Cancer Foundation publicises its activities, informs the community about its work, responds to your comments or questions, administers its giving and conducts fundraising to support its activities by seeking sponsorship, operating fundraising activities including telemarketing and raffles and researching supporter attitudes.

This policy applies to our activities in fundraising, telemarketing, events we organise and supporter management, and outlines how Australian Cervical Cancer Foundation collects, uses and discloses personal information about our supporters and our contact records. This policy applies to Australian Cervical Cancer Foundation (ACN 128 546 850), here called ACCF and to the contractors which we use for our telemarketing fundraising including Insight Holdings Consolidated Pty Ltd known as InsightCFS.

Reasons for collecting information

Australian Cervical Cancer Foundation is a charity and we work to achieve our charitable objects and aims set out above in the course of which we collect information for the purpose of raising funds, acknowledging that support, reporting on charitable activities, expending those funds on projects to help prevent cervical cancer and administrative activities including maintaining supporter purchase, contact records and collecting information for employment and/or volunteer engagement purposes.

How we collect information

We collect most personal information directly from you. This information may be collected from a number of sources including appeal letters and coupons, telephone enquiries and sales, donations, payments, event entry forms, merchandise sales, advertisement response forms, purchase of goods and services, mail services or otherwise, requests for information about our services, and via our website.
The information we collect is limited to personal information which may include name, age, gender, contact details, areas of interest and payment information.

Australian Cervical Cancer Foundation uses mailing lists to update and maintain information and to contact new supporters. We use reputable telemarketers, mailing list companies, banking services and other suppliers who are also bound by the Privacy Act. The information on those mailing lists remains the property of the company from whom we obtain the list. We do not collect information about health, politics, religion, ethnicity or other information known as sensitive information. If we decide to collect any sensitive information we will expressly disclose to you when we ask for that information, why we request that information and how that information may be used otherwise than anonymously.

How we use information

We use the information to fulfil our purposes. We must request and will retain information regarding all financial or potential supporters and those transactions for charity regulation, taxation, the conduct of raffles according to state legislation and related purposes.

Wherever possible, for example in research work, we use anonymous identifiers.
Australian Cervical Cancer Foundation maintains the information for accuracy and completeness. We do this during our contact with you and from external sources. Australian Cervical Cancer Foundation compares information you give us against external sources to ensure that our records are accurate.

A related purpose for which ACCF collects personal information may include marketing.  However, if this is not the case, ACCF is entitled to send marketing material to you if you have consented to receiving this material, the material is related to a purpose for which you provided information (implied consent) or provided it gives you a chance to stop or opt-out of receiving this material (for example under the Spam Act 2003). ACCF may contact you directly where it has acquired your contact details via information in the public domain such as phone book data or from data suppliers.

Disclosure to third parties

Where required we may give the supplier of payment, telemarketing and mailing services a copy of the information you give us for use in accordance with this policy and that supplier’s privacy policy. Australian Cervical Cancer Foundation shares its data with other causes in order to raise the profile of the organisation, to spread recognition of our work and promote support for our work. We may disclose information when required by regulators under their authority. We disclose information about you to third parties with your express or implied consent.


Australian Cervical Cancer Foundation endeavours to take all reasonable steps to keep secure any information held about you and to keep this information accurate and up to date. Information collected via our third party cloud based database is fully encrypted, and the third party provider data security includes an environment protected by the latest firewalls, router settings and storage devices. Any information collected by ACCF and retained onsite is stored in secured premises and if stored on computer, stored on servers using Secure Socket Layer (SSL) firewalls.

Destruction of information

We destroy information which is no longer required to be retained. We dispose of records, files, letters and payment records in a secure manner. Information is retained for up to 7 years as required by banking, raffle and other laws. Paper records of raffles are retained for this purpose in secure premises by Australian Cervical Cancer Foundation or by our suppliers.

You can request details

You are entitled to know what information about you we hold and to correct that information. We will give you access to the information we hold about you. We may ask you to pay for document retrieval if that is necessary.

At any time you may choose not to receive any further communication from Australian Cervical Cancer Foundation, or to alter the frequency and type of communication you receive. Please contact our privacy team on 1300 733 757 to arrange this or if you would like further information.

We may amend our privacy policy from time to time. We will notify you of any changes prior to implementing those changes by posting the details of the changes in this policy on our website at

How to request access

To contact us you can write to Mr Joe Tooma

Privacy Officer, Australian Cervical Cancer Foundation Inc

PO Box 1008, Fortitude Valley QLD 4006


Telephone  1300 733 757